Help Center

Answers, in plain words.

Common questions, walkthroughs, and how to get the most out of GlacialBooks.

Bank Connections

Connect bank and card accounts, sync transactions, and manage account activity.

Categorization

Understand automatic categorization, custom rules, confidence scores, and overrides.

Reconciliation

Review matching suggestions, confirm reconciliations, and resolve account differences.

Invoices & Bills

Create invoices, manage bills, track approvals, and record payment activity.

Reports

Run financial statements, job reports, roll-forwards, and audit-ready exports.

Integrations

Connect approved providers such as TaxTundra, Plaid, Stripe, and payroll systems.

Billing & Subscription

Manage your plan, usage, payment method, receipts, and billing questions.

Account & Security

Manage profile settings, sign-in security, team members, and access controls.

Still need help?

Our support team is available Monday through Friday, 9am to 6pm ET.

[email protected]